Faith
05.03.2025
Visited Bills yesterday with my partner to celebrate Pancake Day, and we had a lovely experience overall!
I opted for the fruit bottomless pancakes, which came with bananas and strawberries—a great combination, fresh and delicious. I also had a hot chocolate, which was nice but a bit too sweet for my taste. My partner went for the classic burger, which came with fries and little pickles, along with a cappuccino. The food was good, and the service was friendly.
However, one downside was the ordering system. They don’t have a QR code for direct ordering, so we had to keep looking for a waiter, which was slightly inconvenient. Also, if you’re planning to visit, I’d recommend pre-booking a table. We didn’t, and we ended up sitting at a center table near the entrance, which wasn’t as cozy as we would have liked. If you want a more intimate or comfortable spot, definitely book in advance.
Overall, good food, good service, but a better ordering system and seating arrangement would enhance the experience! Would still recommend for a casual meal.
Lesley Appleton
04.03.2025
Lisa served us with a smile as usual, she makes our visit special every week, nothing is too much trouble and the friendly service keeps us coming back, fantastic menu and equally good for lunch and dinner
Catia Rocha
23.03.2023
Great food, atmosphere and price is not too bad! Also I can bring my dog 😊
Kaz Wickham
28.02.2025
I have breakfast here every week as the food is absolutely amazing. All the staff here are so attentive & friendly especially Lisa & Geralda. The restaurant is always very clean & well set out. Thanks Bills
Gavin Hutchcraft
25.02.2025
Had breakfast at Bills whilst visiting Norwich for the week. Restaurant was very busy for 10am, we hadn't booked but they found a table and seated us pretty fast
Great choice for breakfast available, food and drinks ordered
Food came out fast along with the drinks, food was as expected and service was good
Would visit again
KK Magic
24.02.2025
It was just ok. I was upstairs and there was just one member of staff doing it all which is unfair. The food was reasonable and tasty, over priced by around 35% so doesn't make great value.
It's a nice place, food, just ok, nothing to shout about, portions reasonable.
Well placed, in the middle of the city centre
Ruth Gordon
24.02.2025
Lovely friendly atmosphere and staff.Food well presented.Good value and a favourite for us
Richard Cook
20.08.2024
Lovely food and very friendly service 👌
Aa Kk
19.02.2025
Terrible service the bartender was nice but that's pretty much all I can say positively .. the front of house was just unkind and had a bad attitude. I walked in for a drink by myself, there were three tables empty by the window the place wasn't stacked and wasn't busy at all... In fact when I walked in all the waiters and bartenders and front of house were standing at the bar having a chat not paying any attention to anyone around so when I walked in the only way to get their attention was to go to the bar and order my drink otherwise I'd be probably waiting for a while until they finished their conversations. . I was told the front windows were reserved for guests even though one table had dirty plates on it.... Okay... me coming in alone for a drink means I am not a guest? She must've felt really silly when all that time I was there the three empty tables remained empty. This front of house lady will lose you business..... The bartender just gave me a funny look as he was happy to let me sit wherever. I'll be contacting the manager as this is not how you treat people especially when everything is so expensive. Never have been treated so unkindly and unwelcome, I wish I left the drink and walked out as that was the worst experience I've had in a restaurant. 0 stars and will never return. Such a shame as I was looking for a private hire for a big corporate event, well done.... you can thank your front of house lady for losing this big opportunity and I will be sharing this to my connections.
Sheila Pink
19.02.2025
Good service, food was good. Nice place :)
Egidijus Kalvaitis
19.02.2025
Been here few times, friendly staff, descent food, can also bring your dog along and they even have dog menu.
Char
15.02.2025
Fab experience! The staff are incredibly considerate & lovely - keep it up guys! I was feeling a little rough as a result from a heavy night before, manager was super welcoming on arrival & gave me a booth for a more comfortable experience. I didn’t get the manager & waiters’ names however check backs were completed throughout my experience & as a solo traveller they made me feel welcomed. Made my short visit that extra bit worthwhile, thank you team☺️
Holly Lutkin
09.02.2025
Dry chicken, 3 hours to get two courses out
Kai Payne
28.09.2024
Lovely service from Geralda :)
Jack's Files
03.02.2025
Food was fast and tasty! Roxy was sweet, friendly and helpful!
John Parramint
03.02.2025
Would definitely go again.
Calum J
01.02.2025
Place is covered in dust and tables are sticky. Food is poor quality.
Ellen Marlborough Byrne
29.01.2025
My mother and uncle were over visiting from Ireland. They went to bills for brunch and could not speak more highly of the place. They were served by an Italian girl named Roxy who was extremely friendly and helpful, they were really impressed by her. they loved everything about bills from the food to the atmosphere. It was the highlight of their trip to Norwich.
Elise Page
28.01.2025
We visited on a quiet Monday evening and had a lovely time. Food was delicious, service was friendly (Jo's a legend) and atmosphere was cosy and relaxing. Would definitely visit again ☺️
A T
27.01.2025
Reliable food and place but not the cheapest. Only went three stars as the latte is way too small - disappointing on that front
Gemma Edmonds
24.01.2025
Love going to bills for a cooked breakfast or unlimited pancakes!
